FAQ
Do you have questions regarding your visit to Tykkimäki Resort?
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The latest top attraction in Finland is waiting in Kouvola, by lake Käyrälampi. On this page you can find useful information and frequently asked questions about accommodation and activities at Tykkimäki Resort. We offer lodgings in modern villas, cottages, glamping huts and a campsite for tents and camper vans. The resort is also a stunningly unique setting for conferences and celebrations.

  • Tykkimäki Resort is located along road VT15, some 6.5 km from the centre of Kouvola.The address is Tykkimäki Resort, Käyrälammentie 22, 45200 Kouvola. Find the directions on Google.

  • If you arrive outside of regular opening hours, please notify the reception of your arrival time by 12:00 on the day of arrival at the latest. We’ll provide instructions for picking up the keys.

  • You can change your booking subject to terms and conditions. The new price will be calculated on confirmation of the changed booking, which is when the difference in price will also be paid or refunded. Read the booking terms and conditions here.

  • You can cancel your booking subject to terms and conditions. We recommend that you take out travel insurance in case of accident or sudden illness.

    You can read the booking terms and conditions here.

  • Yes, you can. However, you must notify the sales department or Tykkimäki Resort reception of the change.

  • Guests are welcome during daytime. Between 10 pm–7 am, only registered customers are allowed to stay at the resort. In accordance with the Act on Accommodation and Food Service Operations, customers must complete a passenger card.

    The passenger card must be completed at check-in. The customer is responsible for the information being correct and filled out in accordance with the passenger card. Neglecting the duty to provide information or providing false information results in the statutory penalties defined in the Criminal Code of Finland.

  • Pets are welcome to the holiday cottages and the mini-cottages for four guests. For more details, please see the property details.

    The charge for pets is €30/stay. Please note that pets must be kept on a leash while in the resort area. For pets brought into the resort area without permission, we will charge the price of accommodation for one day and a separate charge to cover professional laundry.

    At the camping site, pets are welcome to stay free of charge.

  • Smoking is strictly prohibited in all indoor spaces. Indoor smokers will be charged the price of accommodation for one day and a separate charge to cover professional laundry.

  • The resort area is fully wheelchair accessible. Accessibility has been taken into account in all service buildings, each with disabled toilets. The area also has designated disabled parking.

  • During the peak season, the lake-side sauna is open every day between 8 am and 11 am free of charge for all guests staying at the resort.

    The smoke sauna is open to guests on Tuesday mornings. The three panorama saunas and, in the evenings, the lake-side and smoke saunas are available for private hire.

  • Final cleaning is included in the accommodation’s rental fee. However, the accommodation must be in reasonably good order; furniture and equipment must be intact and in their proper places, and rubbish must be in the recycling containers reserved for them.

    In accommodations including dishes, the dishes must be placed in the dishwasher, and the dishwasher must be turned on before leaving. The yard area of the accommodation must also be in good order. For accommodations in unreasonable disorder, the necessary cleaning expenses will be charged.

  • During the peak season, late check-out cannot be booked in advance. However, you are welcome to ask the reception during your stay if late check-out is available.

  • Yes, the resort has free Wi-Fi for all guests.

  • The service building has a number of washing machines for guest use. The price is €3 / wash.

  • The service buildings are accessed with key cards and all guests are welcome to use them.

  • The general quiet hours in the area are 11 pm–6 am, during which making noise is strictly prohibited.

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